Legal
Last updated: March 2025
Faro Financial (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains what personal data we collect, how we use it, and your rights under UK GDPR and the Data Protection Act 2018.
Faro Financial is authorised and regulated by the Financial Conduct Authority (FCA reference: 000000). Our registered address is: [Business Address], Manchester.
When you use our website or contact us, we may collect:
We do not collect sensitive personal data (such as financial account numbers, payment card details, or credit file information) through this website.
When you submit an enquiry form, we use your name, phone number, email address, and enquiry details to contact you about mortgage and protection products. The legal basis is legitimate interests (responding to your enquiry) and, where you have ticked the consent box, consent.
If you have given us consent, we may send you relevant mortgage rate updates, remortgage reminders, or helpful guides by email or phone. You can withdraw consent at any time by emailing hello@farofinancial.co.ukor clicking “unsubscribe” in any email we send.
We use anonymised analytics (Google Analytics) to understand how visitors use our site so we can improve it. This is based on legitimate interests. Analytics cookies are only placed with your consent — see our Cookie Policy.
As an FCA-regulated firm, we may be required to retain records of client interactions for regulatory purposes. The legal basis is legal obligation.
We do not sell your personal data. We may share it with:
Under UK GDPR you have the right to:
To exercise any of these rights, email hello@farofinancial.co.uk. We will respond within 30 days.
We use cookies for essential site functionality and, where consented, for analytics. See our Cookie Policy for full details.
We use industry-standard security measures including TLS encryption for data in transit and access controls for data at rest. We do not store full payment card details on our servers.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their policies.
We may update this policy from time to time. The “Last updated” date at the top of this page will reflect any changes. Continued use of our website after a change constitutes acceptance of the updated policy.
If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
For any privacy-related queries, contact our data controller at:
Faro Financial
[Business Address], Manchester
Email: hello@farofinancial.co.uk